CPC Subgroup Additional Only
H04M 2203/40 related to call centers
Full Title
Aspects of automatic or semi-automatic exchanges > related to call centers
8 direct subcodes
Child Classifications
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- H04M 2203/401 Performance feedback
- H04M 2203/402 Agent or workforce management
- H04M 2203/403 Agent or workforce training
- H04M 2203/404 Collaboration among agents
- H04M 2203/405 Competitive bidding for work items
- H04M 2203/406 Rerouting calls between call centers
- H04M 2203/407 Call center operated for multiple customers
- H04M 2203/408 Customer-specific call routing plans
Top Applicants
Top 10 applicants by patent filingsfor class H04, 2013–2023, worldwide · Source: EPO PATSTAT
- HUAWEI TECHNOLOGIES COMPANY CN 101,476
- QUALCOMM US 101,139
- SAMSUNG ELECTRONICS COMPANY KR 96,655
- TELEFONAKTIEBOLAGET LM ERICSSON (PUBL) SE 57,744
- LG ELECTRONICS KR 55,253
- HUAWEI TECHNOLOGIES COMPANY 54,181
- SONY CORPORATION JP 35,309
- ZTE CORPORATION CN 32,950
- INTEL CORPORATION US 27,533
- GUANGDONG OPPO MOBILE TELECOMMUNICATIONS CORPORATION CN 27,498