CPC Subgroup Additional Only
H04M 2203/40 related to call centers
Full Title
Aspects of automatic or semi-automatic exchanges > related to call centers
8 direct subcodes
Child Classifications
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- H04M 2203/401 Performance feedback
- H04M 2203/402 Agent or workforce management
- H04M 2203/403 Agent or workforce training
- H04M 2203/404 Collaboration among agents
- H04M 2203/405 Competitive bidding for work items
- H04M 2203/406 Rerouting calls between call centers
- H04M 2203/407 Call center operated for multiple customers
- H04M 2203/408 Customer-specific call routing plans