Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]

Full Title

Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks > Network service management, e.g. ensuring proper service fulfilment according to agreements > Managing SLA; Interaction between SLA and QoS > Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]

Classification Context

Section:

ELECTRICITY

Class:

ELECTRIC COMMUNICATION TECHNIQUE

Subclass:

TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION