Filtering out customers affected by service problems

Full Title

Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks > Network service management, e.g. ensuring proper service fulfilment according to agreements > characterised by the interaction between service providers and their network customers, e.g. customer relationship management > Filtering out customers affected by service problems

Classification Context

Section:

ELECTRICITY

Class:

ELECTRIC COMMUNICATION TECHNIQUE

Subclass:

TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION